Shipping Support

Get helpful information on how to use Travel Retail Trader

How much does it cost to ship a package? 

Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you to compare delivery times and published rates for sending shipments to destinations.

Why wasn't my package delivered in days as indicated?

Days means three working days (not counting the day of collection). Please note that the  Travel Retail Trader Service Guarantee applies only to business days, and excludes weekends, holidays, and any delays that occur beyond the control of Travel Retail Trader